Terms & conditions
Terms of Service
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Product Quality and Safety
Ocean Eyes cosmetic lenses are a high-quality product manufactured according to international safety standards (ISO 13485) and bear the European Conformity (CE) mark. To avoid irritation, inflammation, or other serious effects on your eyes, please carefully read the supplied instructions. If you have not used contact lenses before, we recommend consulting an optician or physician to ensure proper use.
These contact lenses are designed to enhance or alter the color of the eye for beauty and cosmetic purposes only. They are intended for flexible wear (used when awake and removed before sleep) with a 6-month replacement period or as recommended by your optician or physician. They are not intended for use while sleeping. If you experience irritation or any sign of allergy, immediately discontinue use.
Taxes
Orders are shipped from Finland. If an order is shipped to a delivery address outside the EU, the VAT is deducted at checkout or earlier, depending on the destination country. Please note that you may be subject to import duties and taxes, collected when the shipment reaches your delivery address. You will be responsible for paying such import duties and taxes. Ocean Eyes has no control over these charges, which vary by country, and cannot predict their amount. We advise you to contact your local customs office for more information.
Delivery
We ship worldwide in cooperation with postal services and their partners. Prices and shipping costs will be displayed before you place an order on our website. You will also be informed of an estimated delivery time in the order confirmation.
Returns & warranty policy
If your product is damaged, please contact us at oceaneyesofficial@hotmail.com. We aim to respond within 1 business day. We will cover any return costs for a broken or defective product.
Did you purchase the product but don't like the color? If unopened, we can exchange it for a different contact lens package.